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The purpose of this paper is to explore the approaches to education and training adopted by manufacturing organisations to identify and develop a set of learning principles for the successful transition to Industry 4.0.

A case study of a manufacturing ecosystem in Queensland, Australia was undertaken, that included semi-structured interviews with a total sample of 22 manufacturing industry representatives, an analysis of secondary data including organisational documents and government reports, and embedded cases of two manufacturing organisations.

Manufacturers successfully transitioning to Industry 4.0 are distinguished by a culture which values learning, management development to understand and lead innovation, experimental learning on the job and strong links to education and training providers through internships and upskilling pathways. These four principles inform approaches to creating tailored training solutions that respond to the unique needs of diverse manufacturing organisations.

The two case studies describe exemplary high performing companies only and not companies at earlier stages of adopting Industry 4.0. Therefore, future research could include a broader spectrum of companies across the adoption spectrum. Nevertheless, considered as a study of a total manufacturing ecosystem, there is strong alignment of views of government, industry, union and education stakeholders regarding the key factors of transition to Industry 4.0.

There is a strong need for leaders of manufacturing organisations to enable a broad strategy of capability development beyond simple acquisition of new technologies. Detailed consideration and resourcing of on-the-job training and experimentation, talent attraction through innovation workplace cultures and strong relationships with education providers are important.

Given that Industry 4.0 technologies such as robotics and AI are now rapidly diffusing into other industry sectors, the research has broader implications for education and training for the future of work. These technologies could produce stark differences between efficiency versus innovation-oriented adoption strategies. Whilst the former could displace workers, the latter can open pathways for upskilling, product and process innovation and cross sector employment.

Through the ecosystem level case approach, multiple stakeholder perspectives provide triangulated insights into advanced manufacturer's education, skills and training strategies, uncovering four learning principles that underpin the approach of manufacturers successfully transitioning to Industry 4.0. The findings have practical implications for policy makers and industry bodies supporting the transition to advanced manufacturing and provide manufacturing managers with insights into successful education and skill strategies that can be adapted to specific organisational needs.

Chemical databases have had a significant impact on the way scientists search for and use information. The purpose of this paper is to spark informed discussion and fuel debate on the issue of citations to chemical databases.

A citation analysis to four major chemical databases was undertaken to examine resource coverage and impact in the scientific literature. Two commercial databases (SciFinder and Reaxys) and two public databases (PubChem and ChemSpider) were analyzed using the “Cited Reference Search” in the Science Citation Index Expanded from the Web of Science (WoS) database. Citations to these databases between 2000 and 2016 (inclusive) were evaluated by document types and publication growth curves. A review of the distribution trends of chemical databases in peer-reviewed articles was conducted through a citation count analysis by country, organization, journal and WoS category.

In total, 862 scholarly articles containing a citation to one or more of the four databases were identified as only steadily increasing since 2000. The study determined that authors at academic institutions worldwide reference chemical databases in high-impact journals from notable publishers and mainly in the field of chemistry.

The research is a first attempt to evaluate the practice of citation to major chemical databases in the scientific literature. This paper proposes that citing chemical databases gives merit and recognition to the resources as well as credibility and validity to the scholarly communication process and also further discusses recommendations for citing and referencing databases.

It was late Thursday afternoon when employees at Shelby Williams Industries learned it would be impossible to deliver fifty chairs in time for a cocktail lounge opening at a Phoenix hotel. Rather than shrugging off the customer's dilemma, the company quickly assembled fifty upgraded chairs and shipped them via air express to Phoenix. Obviously, the $1,500 cost of the express service took every cent of profit the company would have made from the sale, and then some. But it was worth every penny, because it maintained a customer relationship—and the company's reputation for service.

Purpose: The purpose of this chapter is to review and critically evaluate robots, artificial intelligence and service automation (RAISA) applications in the restaurant industry to educate professors, graduate students, and industry professionals.

Design/methodology/approach: This chapter is a survey of applications of RAISA in restaurants. The chapter is based on the review of professional and peer-reviewed academic literature, and the industry insight section was prepared based on a 50-minute interview with Mr. Juan Higueros, Chief Operations Officer of Bear Robotics.

Findings: Various case studies presented in this chapter illustrate numerous possibilities for automation: from automating a specific function to complete automation of the front of the house (e.g., Eatsa) or back of the house (e.g., Spyce robotic kitchen). The restaurant industry has already adopted chatbots; voice-activated and biometric technologies; robots as hosts, food runners, chefs, and bartenders; tableside ordering; conveyors; and robotic food delivery.

Practical implications: The chapter presents professors and students with a detailed overview of RAISA in the restaurant industry that will be useful for educational and research purposes. Restaurant owners and managers may also benefit from reading this chapter as they will learn about the current state of technology and opportunities for RAISA implementation.

Originality/value: To the best of the authors’ knowledge, this chapter presents the first systematic and in-depth review of RAISA technologies in the restaurant industry.

This instrumental case study sought to determine how collegiate-level students changed throughout a personal leadership development course. Document analysis of an archived course assignment was employed to analyze the students’ perceptions of their personal leadership development. Four themes emerged from the analysis: (a) self-evolution, (b) cognitive gain, (c) perceived self-awareness, and (d) framework confusion.

This research investigates the effect of imposing a tax on sugar-sweetened beverages (SSBs) on the likelihood of purchasing SSBs. We design and test an experimental framework that examines this and the effects of providing an explanation about the presence of an SSB tax and information about the negative health effects of consuming SSBs. Consistent with Elbel, Taksler, Mijanovich, Abrams, and Dixon (2013) and Taylor, Kaplan, Villas-Boas, and Jung (2019), we find that imposing a tax, in addition to increasing the conspicuousness of the tax by explaining the presence of a tax (and in some cases, the negative health effects) reduces the likelihood of purchasing an SSB anywhere from 8.39% to 18.15%. We contribute to the public health and tax policy literature by testing consumer choice in a controlled experimental setting and considering the effect of individual differences on the choice to purchase SSBs. Imposing a tax on SSBs may be an effective tool for decreasing SSB consumption that is made more effective when the tax is conspicuous.

The use of film as a teaching methodology in an undergraduate personal leadership development course helped students apply strengths-based leadership concepts. The film Temple Grandin was utilized to illustrate key concepts from Buckingham and Clifton’s (2001) text, Now, Discover Your Strengths. After completing the Gallup Clifton StrengthsFinder^® assessment, students viewed the film Temple Grandin and identified Dr. Grandin’s perceived top five strengths in relation to scenes from the film. Several lessons were devoted to the exploration and development of students’ strengths. This practice paper describes the teaching methodologies employed and provides recommendations for leadership educators seeking to implement the use of film in their courses.

THAT WAS A BRAVE and surprising report that Prof. Elie Kedourie sent in to the Centre for Policy Studies, the more so because the professor is himself working at London University.